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Title
Text copied to clipboard!Hair Salon Receptionist
Description
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We are looking for a Hair Salon Receptionist. This role serves as the first point of contact for customers at our hair salon, managing appointment scheduling, greeting clients, and actively participating in the overall organization of the salon. The position is critical for enhancing customer satisfaction and ensuring smooth daily operations. Your duties will include handling phone and face-to-face appointment bookings, updating customer records, processing payments, and facilitating communication within the salon. Additionally, providing information about services to clients and coordinating with the hairdressing team when necessary will be part of your responsibilities. Candidates with strong communication skills, a friendly demeanor, and high organizational ability are preferred. Experience in the hair salon industry and basic computer skills are advantageous for this position. If you want to work in a dynamic and customer-focused environment, we look forward to your application.
Responsibilities
Text copied to clipboard!- Greet and direct customers
- Manage and update appointment system
- Handle phone and face-to-face communication
- Process payments and maintain records
- Coordinate with the salon team
- Manage customer complaints and requests
- Monitor salon cleanliness and order
- Provide information about services to customers
- Support stock tracking and material ordering
- Prepare daily reports
Requirements
Text copied to clipboard!- Strong communication skills
- Customer-oriented work approach
- Basic computer and office software knowledge
- Organized and disciplined work habits
- Flexibility with working hours
- Experience in hair salon or similar sector preferred
- Friendly and patient demeanor
- Teamwork skills
- Problem-solving ability
- Confidentiality and reliability
Potential interview questions
Text copied to clipboard!- Do you have experience as a hair salon receptionist?
- How do you handle customer complaints?
- What experience do you have with appointment systems?
- How do you stay organized during busy hours?
- What computer skills do you possess?
- What role do you take in team work?
